Security deposit dispositions, and any security deposit refund will be sent to you within 21 days of your lease end date (CA Civil Code 1950.5)
These are mailed to the Lessee whom your unit designated to receive and distribute any monies on behalf of your unit. We only mail ONE check.
Do not contact our office to ask if your check has been mailed. We are busy getting refunds out and this will only delay the process.
If you do not agree with your Disposition of Security Deposit, or have questions regarding charges, you may contact us via email with a detailed inquiry and we will get back to you.
We do not discuss security deposit refunds on the phone, as phone conversations do not provide the means to present any documentation or keep records of communications.